The delay caused significant disruption, with many commuters left stranded or forced to find alternative transportation. At Taipei Main Station, where the high-speed rail entrance is located, people were packed like sardines. Even government officials were affected by the delay, with city councilor Huang Shaoting having to cancel his trip to Kaohsiung for an event because of the delay.
Huang Shaoting expressed his frustration, saying, "I was supposed to take the 4:39 PM train to return to Kaohsiung. I could have started my evening event at 6:05 PM, but because of the 31-minute delay at Banqiao Station, I wouldn't be able to return to Kaohsiung until almost 6:40 PM. Now I have to rush to complete tonight's schedule."
Huang Shaoting was not the only one affected by the delay. Singer Ba Daxiong expressed his disappointment on Facebook, saying that he had to cancel his performance in Pingtung because he couldn't make it on time. Meanwhile, Haomingyi, the CEO of Big Block Culture, shared a photo on social media of passengers packed inside the train car because of the delay.
The Taiwan High-Speed Rail company apologized for the inconvenience caused by the delay and promised to refund half the ticket price for delays exceeding 30 minutes and a full refund for delays exceeding 60 minutes. However, the delay caused by the power outage has once again raised questions about the reliability of Taiwan's high-speed rail system.
In recent years, the Taiwan High-Speed Rail has been plagued by delays and malfunctions. In 2021, a similar signal malfunction caused major delays during the Chinese New Year holiday. The company has promised to take measures to prevent such incidents from happening again, but it remains to be seen whether these measures will be effective.
In conclusion, the recent delay on the Taiwan High-Speed Rail has caused significant disruption for commuters and has once again highlighted the system's reliability issues. While the company has promised to improve the situation, it is important for the government and the public to hold them accountable to ensure a better and more efficient transportation system for everyone.


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